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Knowledge base
Administrative Portal
Course Management
9
Rack Rates, Profiles, Tee Sheets(Video)
Tee Sheet Overrides(Video)
Profile Pricing - How to Create and Adjust
How-To Make a Segment of Tee Times 9 OR 18 Holes Only
Create and Use a Promotion
See all 9 articles
Programs
2
How to Build and Sell Programs(Video)
How Program Billing Works
Users
2
Portal Users Versus Mobile Users
Reset Admin Portal Login Password
Inventory
9
How to Maintain Inventory(Video)
How to Handle Waste/Spillage/Breakage/Shrinkage on Products
Correcting an Inventory Audit
Bundles: Building and Selling(Video)
Batch Label Printing: How-To?(Video)
See all 9 articles
Food & Beverage
4
Modifiers
How do I setup my Remote Kitchen and/or Bar Printer?
Fulfillment Centers
Table Mapping(Dining)
Accounting
4
How do I setup GL Codes in the Admin Portal?(Video)
Setting Up Category Assignments
Setting up Balance Sheet
QuickBooks Journal Entry Export/Import: How-To?
Teesnap App
Tee Sheet
6
Booking a Tee Time: How-To?(Video)
Jump to Cart and Reserve & Pay
Player Level Reservations(Video)
Frequent Players(Video)
Swiping Features & Changing Group Size(Video)
See all 6 articles
Customer Management
9
Customer Tab - Overview of Functionality
Editing A Verified Email: How-To
Making a Customer Inactive
Customer Doesn't Have an Email?
Customer Notes: How to Add?(Video)
See all 9 articles
Programs
0
Tables
1
Tables
Tabs
3
Tabs-Creating
Editing and Managing Tabs
Editing and Managing Bills
Tickets
1
F&B Tickets-Setup and Overview
Checkout
3
Selling and Redeeming Gift Cards and Rain Checks(Video)
Creating and Using Bundles for Twilight Golf
Don't want to get rid of all your old gift cards?!
Purchases
3
Double Charges: How to Submit a Request for Refund
How to Refund a transaction
Refunding Tips: How to?
User Options
6
Entering your User Out(Cash Out)
Tip Out Procedures
Pay Out: How To?
Switching Departments
Manual Sync
See all 6 articles
Employee Training Series
Best Practices
5
Group Bookings
Best Practices: Tournaments(Video)
Utilizing Accounts Receivable for Event Deposits and Purchase
How to Handle Prize Money?
Teesnap User Guide
Training Tuesdays
3
Holiday Planning Workshop
Holiday Planning Workshop - Social Media
Holiday Planning Workshop - Email Marketing
Teesnap Version Release Notes
Version 3 Release Notes
7
Tax Inclusive Pricing - Teesnap 3.8 (Video)
Teesnap Release Version 3.7(Video)
Override Pricing - Teesnap 3.8 (Video)
Variable Pricing - Teesnap 3.8 (Video)
Forced Modifiers - Teesnap 3.8 (Video)
See all 7 articles
Tableau Reports
How-To's
5
Download Options Availability
Manual Data Refresh
Printing Multiple Pages in PDF Format
Tableau Views Feature
Subscribe to Reports Via Email: How-To?(Video)
FAQ
1
How to Log into Tableau Reports
Videos
2
An Intro to Tableau(Video)
Tableau Tutorial Video Compilation(Video)
Sales & Cash Overview
4
Tableau: Sales and Cash Overview(Video)
Payment Transactions Drill Through (Sales and Cash Overview)
How do I find my "Other Payment Methods" in Sales and Cash Overview?
Sales and Cash Overview In-Depth Look(Video)
Ad-Hoc Sales Ledger
3
Ad-Hoc Sales Ledger Date Filter
Refunds Report
Food & Beverage Minimums
Accounts Receivable
1
Tableau: A/R Activity, A/R Customers, Club Credit
Customers
1
Tableau: Customer Reports
Inventory Reports
2
Tableau: Inventory Reports
Manufacturer Reports (Inventory & Sales Summary)
Rounds Report
2
Tableau: Rounds Report
Revamped: Rounds Report
Daily Reconciliation
0
Sales Summary
0
Mobile Device Management
FAQ
6
HP Receipt Printing
Requesting Third Party Apps
What's Inside: Teesnap Apps
How Do I Ship Hardware Back to Teesnap?
Welcome to JAMF!
See all 6 articles
Troubleshooting
8
Credit Card Reader Firmware Update & Charging Current Increase
Maximizing Battery Life and Lifespan
Manually Updating Teesnap Using Self-Service(How-To)
If your iPad won't charge
Perform a Hard Reset on an iPad
See all 8 articles
Printers
5
What are my receipt & ticket printer options?
Buying Paper for your Bluetooth wireless receipt printer
Pairing your Bluetooth Receipt Printer
Unpair your iPad and receipt printer(if switching iPad/printer)
Reset Bluetooth settings on your receipt printer
Teesnap Campaigns - Email Marketing
Issues / Fixes
1
Broken image after sending a campaign
Campaigns General Tips and Training
7
Re-Using a Sent Campaign
Creating a New List in Teesnap Campaigns
Embedding a Campaigns Form on Your Website
Building an Email Template
Adding Segments to a List
See all 7 articles
Automating your Email Marketing
8
About automated workflows
Creating workflows triggered by a specific date
How to send Birthday or Annual emails automatically
Workflow Series
Stop or edit active workflows
See all 8 articles
Managing Your Teesnap Website
Website Training Videos
3
Updating Pages on Your Website - Video Tutorial
Adding Posts to Your Website Blog - Video Tutorial
Adding Events to Your Website Calendar - Video Tutorial
Updating Your Website Content
8
Updating Your Page Content (Rates, Membership, About Us, Etc.)
Change Your Site's Footer & Business Hours
Editing or Adding a New Menu Tab
Create Custom Pages With the Advanced Layout Editor
Creating A Custom Menu
See all 8 articles
Online Store & WooCommerce
7
Processing a Sale on Your Online Store
PCI Compliance and Your Online Store
What Can I Sell on My Online Store?
How to change the price of a product in WooCommerce
Change the Who Gets the Order Detail Emails
See all 7 articles
Event Calendar
2
Posting a New Event to Your Calendar
Adding Recurring Events to Your Calendar
Website Emails
1
Checking Your cPanel Email
Website Maintenance & Software Updates
3
Does Teesnap Have Backups of My Website?
Should I Update Plugins on My Site?
Should I Update the WooCommerce Database?
Troubleshooting
2
Locked Out of Site by Wordfence
Not Receiving the "Additional Order Details" Notification
Creating Domain Emails
1
Creating domain emails (info@teesnap.com) on your Hosting Account
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