Teesnap Support

Course Management 9

• Rack Rates, Profiles, Tee Sheets(Video)
• Tee Sheet Overrides(Video)
• Profile Pricing - How to Create and Adjust
• How-To Make a Segment of Tee Times 9 OR 18 Holes Only
• Create and Use a Promotion

See all 9 articles

Programs 2

• How to Build and Sell Programs(Video)
• How Program Billing Works

Users 2

• Portal Users Versus Mobile Users
• Reset Admin Portal Login Password

Inventory 9

• How to Maintain Inventory(Video)
• How to Handle Waste/Spillage/Breakage/Shrinkage on Products
• Correcting an Inventory Audit
• Bundles: Building and Selling(Video)
• Batch Label Printing: How-To?(Video)

See all 9 articles

Food & Beverage 4

• Modifiers
• How do I setup my Remote Kitchen and/or Bar Printer?
• Fulfillment Centers
• Table Mapping(Dining)

Accounting 4

• How do I setup GL Codes in the Admin Portal?(Video)
• Setting Up Category Assignments
• Setting up Balance Sheet
• QuickBooks Journal Entry Export/Import: How-To?

Tee Sheet 6

• Booking a Tee Time: How-To?(Video)
• Jump to Cart and Reserve & Pay
• Player Level Reservations(Video)
• Frequent Players(Video)
• Swiping Features & Changing Group Size(Video)

See all 6 articles

Customer Management 9

• Customer Tab - Overview of Functionality
• Editing A Verified Email: How-To
• Making a Customer Inactive
• Customer Doesn't Have an Email?
• Customer Notes: How to Add?(Video)

See all 9 articles

Programs 0

Tables 1

• Tables

Tabs 3

• Tabs-Creating
• Editing and Managing Tabs
• Editing and Managing Bills

Tickets 1

• F&B Tickets-Setup and Overview

Checkout 3

• Selling and Redeeming Gift Cards and Rain Checks(Video)
• Creating and Using Bundles for Twilight Golf
• Don't want to get rid of all your old gift cards?!

Purchases 3

• Double Charges: How to Submit a Request for Refund
• How to Refund a transaction
• Refunding Tips: How to?

User Options 6

• Entering your User Out(Cash Out)
• Tip Out Procedures
• Pay Out: How To?
• Switching Departments
• Manual Sync

See all 6 articles

Best Practices 5

• Group Bookings
• Best Practices: Tournaments(Video)
• Utilizing Accounts Receivable for Event Deposits and Purchase
• How to Handle Prize Money?
• Teesnap User Guide

Training Tuesdays 3

• Holiday Planning Workshop
• Holiday Planning Workshop - Social Media
• Holiday Planning Workshop - Email Marketing

Version 3 Release Notes 7

• Tax Inclusive Pricing - Teesnap 3.8 (Video)
• Teesnap Release Version 3.7(Video)
• Override Pricing - Teesnap 3.8 (Video)
• Variable Pricing - Teesnap 3.8 (Video)
• Forced Modifiers - Teesnap 3.8 (Video)

See all 7 articles

How-To's 5

• Download Options Availability
• Manual Data Refresh
• Printing Multiple Pages in PDF Format
• Tableau Views Feature
• Subscribe to Reports Via Email: How-To?(Video)

FAQ 1

• How to Log into Tableau Reports

Videos 2

• An Intro to Tableau(Video)
• Tableau Tutorial Video Compilation(Video)

Sales & Cash Overview 4

• Tableau: Sales and Cash Overview(Video)
• Payment Transactions Drill Through (Sales and Cash Overview)
• How do I find my "Other Payment Methods" in Sales and Cash Overview?
• Sales and Cash Overview In-Depth Look(Video)

Ad-Hoc Sales Ledger 3

• Ad-Hoc Sales Ledger Date Filter
• Refunds Report
• Food & Beverage Minimums

Accounts Receivable 1

• Tableau: A/R Activity, A/R Customers, Club Credit

Customers 1

• Tableau: Customer Reports

Inventory Reports 2

• Tableau: Inventory Reports
• Manufacturer Reports (Inventory & Sales Summary)

Rounds Report 2

• Tableau: Rounds Report
• Revamped: Rounds Report

Daily Reconciliation 0

Sales Summary 0

FAQ 6

• HP Receipt Printing
• Requesting Third Party Apps
• What's Inside: Teesnap Apps
• How Do I Ship Hardware Back to Teesnap?
• Welcome to JAMF!

See all 6 articles

Troubleshooting 8

• Credit Card Reader Firmware Update & Charging Current Increase
• Maximizing Battery Life and Lifespan
• Manually Updating Teesnap Using Self-Service(How-To)
• If your iPad won't charge
• Perform a Hard Reset on an iPad

See all 8 articles

Printers 5

• What are my receipt & ticket printer options?
• Buying Paper for your Bluetooth wireless receipt printer
• Pairing your Bluetooth Receipt Printer
• Unpair your iPad and receipt printer(if switching iPad/printer)
• Reset Bluetooth settings on your receipt printer

Issues / Fixes 1

• Broken image after sending a campaign

Campaigns General Tips and Training 7

• Re-Using a Sent Campaign
• Creating a New List in Teesnap Campaigns
• Embedding a Campaigns Form on Your Website
• Building an Email Template
• Adding Segments to a List

See all 7 articles

Automating your Email Marketing 8

• About automated workflows
• Creating workflows triggered by a specific date
• How to send Birthday or Annual emails automatically
• Workflow Series
• Stop or edit active workflows

See all 8 articles

Website Training Videos 3

• Updating Pages on Your Website - Video Tutorial
• Adding Posts to Your Website Blog - Video Tutorial
• Adding Events to Your Website Calendar - Video Tutorial

Updating Your Website Content 8

• Updating Your Page Content (Rates, Membership, About Us, Etc.)
• Change Your Site's Footer & Business Hours
• Editing or Adding a New Menu Tab
• Create Custom Pages With the Advanced Layout Editor
• Creating A Custom Menu

See all 8 articles

Online Store & WooCommerce 7

• Processing a Sale on Your Online Store
• PCI Compliance and Your Online Store
• What Can I Sell on My Online Store?
• How to change the price of a product in WooCommerce
• Change the Who Gets the Order Detail Emails

See all 7 articles

Event Calendar 2

• Posting a New Event to Your Calendar
• Adding Recurring Events to Your Calendar

Website Emails 1

• Checking Your cPanel Email

Website Maintenance & Software Updates 3

• Does Teesnap Have Backups of My Website?
• Should I Update Plugins on My Site?
• Should I Update the WooCommerce Database?

Troubleshooting 2

• Locked Out of Site by Wordfence
• Not Receiving the "Additional Order Details" Notification

Creating Domain Emails 1

• Creating domain emails (info@teesnap.com) on your Hosting Account