Customer Doesn't Have an Email?

Short Answer: 


When inputting the customer's email, make sure it ends with "@example.com." For example, John Smith's email will be john.smith@example.com.


Long Answer: 


Since Teesnap requires you enter an email address when creating a customer record, this can place you in a dilemma if you need to create a customer record and do not have his or her email address. 


The simplest solution is to create a fake email address so that you are able to successfully create the customer, and get their email at a later time.  However, you should take care in crafting a fake email address, as the email address you create may actually be a valid email address owned by someone else, compromising the security of the customer’s account. 


To create a “safe” fake email address, you have the ability to use “@example.com” domain name. This domain has been set aside by the internet authority for these purposes.  If an email is sent to “@example.com,” the recipient or a potentially malicious 3rd party will never receive the email. 


For example, if you are creating a fake email address for Bob Jones, Teesnap recommends you use something similar to “bob.jones@example.com”, and this will serve as a safe placeholder until you can successfully acquire Bob Jones’ actual email address.


It is important to note that you may only assign one bob.jones@example.com in our system. If you have more than one, then you need to change the username portion of the email to create a unique email such as bob.jones1@example.com


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